Features
Lowering your shipping costs just got easier
CarrierRefund provides an automated shipment auditing platform that secures refund credits back to your FedEx and UPS accounts.
RELIABLE
The 40-point inspection on each shipment finds all potential refund claims available and immediately files refund claims with context to secure maximum refund credits from FedEx, UPS and DHL.
EASY SET UP
Seamlessly integrates with your existing process. No need to update passwords, add accounts or make any changes to your FedEx, UPS and DHL. accounts.
SAVES MONEY
CarrierRefund only splits refund credits which have been secured and refunded to the customers shipping account from the carrier.
SECURE
The enginneering team behind CarrierRefund has decades of experience building enterprise-grade software with bank-level security that's been hardened by penetration testing performed by the software security firm Cigital.
Benefits
The Carrier Refund platform utilizes the same platform which helps hundreds of businesses save thousands on shipping
Small parcel shipping are expertly audited by the CarrierRefund auditing platform. Automated tools that work together to deliver refunds back to FedEx and UPS shipping accounts without anyone on your team doing any work whatsoever.
✔ We do all of the work, and you collect the savings.
✔ 100% of the refunds available within your shipping account are secured.
✔ There's no extra work for anyone on your team.
✔ There are no upfront or ongoing fees.
✔ There's no change required in your existing process.
CarrierRefund looks great on any phone, tablet or desktop computer making it easy to manage your shipping accounts and get reports while on the go.
CarrierRefund makes splitting the refunds delivered a breeze. Credit cards are securely stored with Stripe and AutoPay applies payment to any invoice generated.
✔ Works on any device
✔ Does all the work
✔ Easy-to-use
✔ Secure credit card storage
✔ AutoPay Built-in
✔ Great reporting
Core Services
Automated tools that work together to deliver refunds back to your shipping accounts.
Shipment auditing
A comprehensive, 40-point audit is performed on each shipment.
Claim submission
Claims for refunds are submitted to FedEx, UPS and DHL automatically.
Claim verification
Refund claims submitted are tracked throughout the review process.
Manifest tracking
Each shipping label is monitored to ensure shipment.
Shipment voiding
A comprehensive, 40-point audit is performed on each shipment.
Online billing
Secure and easy payments can be made using credit cards.
Weekly reporting
Clear and simple reports show auditing related activities.
Detailed reporting
Comprehensive reporting improves operational efficiencies.
Faster refunds
Software is the competitive advantage of CarrierRefund. Each shipment is auditing and claims filed within minutes. This helps drive performance and capture all the refunds available within a shipping account.
Better terms
CarrierRefund only splits refund credits that were secured by CarrierRefund and credited back to your FedEx, UPS and DHL. invoice statement.
Help center
A knowledge base of answers to questions adds to the great support provided by the CarrierRefund team to customers. Get quick answers to common questions within the help center in your account.
Get the refunds you deserve
CarrierRefund is ready to lower your shipping costs.
34
Refunds
14
Billing mistakes
20
Late deliveries
820
Shipments
prospectus service
Showcase potential savings found within FedEx, UPS and DHL shipping invoices instantly for free!
Who is it for
Fortune 500 companies. Prospectus bridges the gap between corporate policy and showcasing the value of CarrierRefund.com as a strategic partner.
Companies looking for the right provider. If you’re in the process of trying to find the best provider, or working with another auditor, then Prospectus showcases the quality of audit and potential recovery of refunds CarrierRefund.com would've secured from your recent invoices.
Features
Instant. CarrierRefund.com provides fast results. After submitting the requested invoices, a report will be sent to the recipient within minutes.
Real data. There aren't any placeholder numbers used here. Everything is calculated and populated using real transportation data to provide an accurate view of possible savings.
Analyzes each shipment. Not a single shipment is overlooked as CarrierRefund.com analyzes two weeks of carrier invoice data to identify overcharges and billing errors.
How To
1. Go to https://app.CarrierRefund.com/prospectus
● Upload recent FedEx, UPS and DHL invoices. How to directions on downloading invoices provided
● Enter login credentials for FedEx.com etc. Here invoices will be downloaded automatically
2. Enter name and email address.
● Use your corporate email so we can link you with your team.
3. Watch the analysis run in real-time.
● Larger invoices take a few minutes to process.
4. Uncover the overspend found
● Results can be downloaded or emailed to others.
TIPS
● This is just an audit. Disputes and claims won’t be filed with the carriers as part of the Prospectus.
● Only recent shipments can be processed fully. This is a limitation by the carriers, not CarrierRefund.com.
● The easiest way to ensure that recent invoices are used is to simply input your shipping login credentials via https://app.carrierrefund.com/prospectus under ‘Download Recent Invoices’ section.
What is Analyzed
Once the carrier invoices are received, potential refunds will be analyzed and divided by the following auditing points:
Service Failures
Lost and Damaged Shipments
Address Correction Surcharge
Invalid Saturday Surcharges
Invalid Dimensional Weight
Duplicate Charges
Invalid Residential Surcharges
Manifested Not Shipped
Invalid Delivery Area Surcharges
Prospectus displays each each auditing point along with the amount of potential savings. The next step after analysis is to get started for the auditing and claim filing service. Claims must be filed for the refunds to be secured.
Note: If you’re working with a different auditing company currently, then be sure to chat with our team about the fee-free auditing program that exists.
Pricing
Prospectus is 100% FREE parcel audit web tool powered by CarrierRefund.com. Get a look at your potential refunds without spending a dime.
Security
Infrastructure Security. All CarrierRefund.com services are managed within Amazon Web Services (AWS). Cloud security at AWS is the highest priority. The standards and certifications listed below support the global infrastructure of Amazon’s cloud.
Data Encryption. Bidirectional encryption of communications between CarrierRefund.com and external endpoints, including web services and client devices are executed over HTTPS protocol using TLS 1.2. This validates authentication and protects against man-in-the-middle attacks, eavesdropping or tampering with the information related to your account. SSL certification is provided by Comodo using 256-bit encryption with support for 99.9% of browsers and devices.
SAS 70 Type II Audit Completion. Independent auditors certified AWS resources with certification of operational performance and security in safeguarding customer data.